Our client is looking for a Mortgage Administrator to join their team for a period of 12 months to cover maternity. This role offers hybrid working working with 2-3 days a week being based at the Nottinghamshire office.
Key Responsibilities
- Provide first-class support to mortgage applications through telephone and email.
- Process Decisions in Principle (DIPs).
- Support brokers ensuring due diligence checks are completed in line with regulatory and internal requirements.
- Record all activity accurately within internal systems to ensure seamless communication and case tracking.
- Assist with marketing promotions, campaigns, and broker feedback initiatives to help drive engagement and sales.
Candidate Profile:
The successful candidate will:
- Have at least 1 year’s experience in a similar role or a customer-facing position.
- Previous experience in customer service.
- Experience or knowledge of the mortgage industry or working within a FCA audited environment is highly desirable.
Hours of work are Monday-Friday, 9-5pm. The initial induction period will be office period and after probation hybrid working is available.
Starting salary £27,000 raising to £28,000 after probation